Metro Guides
This privacy statement describes how MobiTech Digital Ltd collects and uses the information and/or data (the terms are used interchangeably) you provide. It also describes the choices available to you regarding our use of your information and how you can access the information. We respect your privacy and we take protecting it seriously.
Please read carefully this Privacy Policy. By downloading and using our apps or using our website, you agree to the terms of this Privacy Policy and you expressly consent with the collection, use and disclosure of your Information.
We and our Providers collect anonymous information by which users cannot be directly or indirectly identified (‘’Non-Personal Information’’). Non-Personal Information may include various technical information, such as information about your device, your browser type, screen resolution, device type, language, version and type of operating system, mobile phone carrier, network provider, network status, SDK version, browser cookies, API key, application version, Android or iOS Vendor, Flash version, geo location (not specific enough to identify a city or town), storage size, screen size, firmware, aggregated data log files from servers, session information, levels achieved, in-app purchases, advertisement response (including clicks on ads, if it originated a follow-up action to a third party e.g, “conversion” event), which advertisements are shown, the date and time a particular ad is served, angle view, information about the advertisements reviewed by the user.
We collect and we allow our Providers to collect some of these personal information through which you can be indirectly identified, such as: IP address, advertising identifier (IDFAs - iOS, IDFVs, Advertising ID - Android), geo-location data (specific enough to identify a town and state), raw data log files on servers (IP address, date, time, requests, state etc.), the activities of the user in our App (characteristics obtained by your use, such as data about Apps you used, any actions or movements within the Apps, date and time, response times, download errors, length of visits, interaction information such as scrolling, clicks, and mouse-overs, what tools in the Apps the user uses, user’s interaction with the service and user’s behavior on the service). Our Advertising Providers collect data regarding advertisement performance, user’s interaction with ads, our Apps and user’s interests. The Information is used only for limited purposes as stated in Section ‘’Usage of Information’’ taking into account the limitations regarding collection and usage of certain Information in Section ‘’Children’s Information Collection’’. Non-personal Information and Personal Information is commonly referred to as the ‘’Information’’.
We use the Information we collect with the help of our Analytics Providers to constantly improve our Apps and make them better for you, as well as to display advertisements with our Advertising Providers which enables us to offer some of our apps to you for free. We chose our Providers carefully and request their compliance with valid legislation.
We and our Analytics Providers use the Non-Personal Information to understand and optimize how our Apps are used, improve our marketing efforts, provide our content and features that are of interest to you, for statistics, analytics, research and development in order to continuously improve our apps and make them better for you. This includes correcting technical malfunctions, customization, providing better and improved content, developing new offers, measuring traffic and usage of our apps, promoting the apps and improving the user experience. We use aggregated and anonymized data log files and the activities of the user within our apps for internal analytics to improve our Apps.
We also use your Information to permit certain functionalities available within the apps (such as in-app purchases), permit you to use the Game Center Features, the Social Features and the features which are available while using the "Log in with Facebook" feature as well as send you push notifications to your device. We will only use local notifications to remind you about your activities within the App.
In order to offer some of our Apps for free, we need to use the Information to display advertisements (banners, interstitials) with the help of our Advertising Providers. The Apps include third parties’ SDK’s to collect the Information needed to display advertisements. The Information is used for ad serving features such as frequency capping (so that you are not displayed with the same ad twice etc.) and ad mediation. The Information may be stored on the user’s device through generally accepted industry technologies used within our apps (such as cookies, local storage). Our Advertising Providers may use cookies and other web-tracking technologies to collect Non-personal Information in case the user clicks on any of their advertisements. Furthermore, MobiTech Digital Ltd may advertise other our apps within its apps.
Our Advertising Providers are allowed to use the Information to provide contextual advertisements, conduct ad mediation, for support for internal operations and on an anonymized basis to improve their products by conducting research and analysis with the use of aggregated advertising information to understand and optimize how the advertisements are used.
Some of our Apps include age gate feature. For the users that identify themselves as over the age of 13 years old and have not opted out of behavioral advertising, we allow our Advertisers to supply ads with personalized content, information and feature that are on interest to you, which also includes profiling. For this users alone Advertisers might collect more Information, such as the activities of the user in our Apps for profiling purposes and behavioral advertising. You may opt out of such profiling and behavioral advertising at any time by following the instructions in the Opt Out Section of this Privacy Policy or the Behavioral Ads Disclaimer at the top of this Privacy Policy (will be added once we start offering behavioral ads and age gate as a precondition).
We select Advertising Providers attentively to maintain compliance with applicable privacy laws hence we only allow the display of contextual advertisements to Apps that are child directed or mixed audience. Furthermore, we flag persistent identifiers used in child directed or mixed audience apps in order to ensure our Advertising Providers are able to comply with child protection legislation namely COPPA restrictions in the US territory, meaning they are allowed to use Personal Information solely for the purposes of internal operations and contextual advertising but are prohibited from contacting a user, including through behavioral advertising; to amass a profile on a user; or use the Information for any other purpose.
We use Google Analytics to collect the Information in order to analyze and improve our Apps. If you are using one of our child directed Apps or mixed audience Apps and you identified yourself as under the age of 13, the collected Information will only be used for support for internal operations namely to maintain or analyze the functioning of the App, perform network communications, authenticate users in, or personalize the content in the App, protect the security or integrity of the user or App and ensure legal or regulatory compliance. We collect local notification tokens in order for us to be able to determine whether you are subscribed to push notifications. When you decide to unsubscribe from local notifications, such local notification tokens will be deleted from our database. We have implemented the following Google Analytics for Firebase Features: Crash Reporting and Events. We use Cookies as stated throughout this Privacy Policy.
Sometimes we need to disclose the Information for other lawful purposes, as customary for all App developers.
Apart from sharing the Information with our Analytics and Advertising Providers (together with Third Party Services Providers as defined in Section ‘’Our Providers’’ referred to as the ‘’Providers’’) as stated in Section ‘’Usage of Information’’ we may also disclose Information in the following cases:
if required by law, for example to comply with a court order, subpoena, regulation, legal process or other governmental request;
to exercise or protect the rights, property or personal safety of the Company, our users or others;
to enforce this privacy statement, including investigation of potential violations thereof;
upon fulfilling legal requirements of local legislation (for example verifiable parental consent of a legal guardian for child directed apps in the US etc.) in order to supply certain services/information third party might legally request from us
to detect, prevent, or otherwise address fraud, security or technical issues;
if MobiTech Digital Ltd is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified of any change in ownership or uses of your information via our website;
to respond to claims that any content published on the Mobitech Digital Ltd Apps violates any right of a third party
We cannot provide all services necessary for the successful operation of our Apps by ourselves. We therefore share collected Information with our Providers. When using the Third Party Services, you adhere to their data processing practices, as defined in their Privacy Policies available below. We encourage you to read the Privacy Policies before using such services. We strive to obligate our Advertising and Analytics Providers to comply with this Privacy Policy, but we cannot provide any guarantee on their behalf.
We adhere to the generally accepted industry practices regarding the collection and the usage of information by our Providers and strive to limit their usage to the services they provide for us. You recognize and agree that MobiTech Digital Ltd is not liable for the Third Party Service Provider’s terms and conditions and their use of your Information. If you for example click on the ad within our App and get redirected to third party site, your data processing will be governed by such third party provider’s terms and privacy policy. For more information on the Provider’s Information processing practices, please read their privacy policies.
Our Apps may contain links to third party websites, products, or services. For example, the Apps may feature offers from third party advertisers or the ability to engage in transactions with such entities. Please note that while using such third party offerings, you are using sites, products, and services developed and administered by people or companies not affiliated with or controlled by us. We are not responsible for the actions of those people or companies, the content of their sites, products or services, the use of information you provide to them, or any products or services they may offer. Our link to such third parties does not constitute our sponsorship of, or affiliation with, those people or companies. Nor is such linking an endorsement of such third party’s privacy or information security policies or practices or their compliance with laws. Information collected by third parties, which may include such things as location information or contact details, is governed by their privacy practices. These other websites or services may place their own cookies or other files on your computing device, collect information or solicit personal information from you. We encourage you to learn about the privacy practices of third parties with which you interact. We are not responsible or liable for your interaction with such third parties, the information requests initiated by such third parties, or the subsequent use, treatment or dissemination of information you voluntarily choose to provide to them.
We show third party advertisements from ad partners:
Google, Pixalate, Analights, Betgenius, AdMaxim, Neodata Group, DoubleVerify, Semasio GmbH, emetriq, Quantcast, Liftoff, Waystack, Effinity, Kochava, Videology, AdClear, Amazon, Adludio, Kantar, Localsensor, Virtual Minds, ESV, affilinet, EASYmedia, Relay42, Cint, Aunica, C3 Metrics, LifeStreet, Arrivalist, Nano Interactive, Macromill group, PMG, usemax (Emego GmbH), Rackspace, MindTake Research, comScore, RhythmOne LLC, Admetrics, IBM, Netquest, Scenestealer, Cloud Technologies, Optomaton, Nordic Factory Solutions AB, TripleLift, Yieldr, Smaato, RevJet, Teads.TV, Admedo, Sovrn, Fractional Media, Adform, TEEMO, Weborama, ZMS, AdLedge, Infectious Media, Cloudflare, Sizmek, Commanders Act, AdTriba, AppLovin Corp., Crimtan, Evidon, OpenX Technologies, Tradedoubler, The Trade Desk, Bombora, AdRoll, Inc., gskinner, LoopMe, Impact, Manage.com, Essens, PubMatic, MBR Targeting Gmbh, DTS, Oath, DataXu, Facebook, AudienceProject, Avocet, CUBED, Ignition One, Criteo, Scoota, Google, MSI-ACI, Adobe Advertising Cloud, Digiseg, Batch Media, Amobee, numberly, hurra.com, Remerge, Demandbase, AppNexus, Index Exchange, advanced STORE GmbH, TabMo, Bidswitch, RTB House, Integral Ad Science, Haensel AMS, Havas Media France - DBi, travel audience – An Amadeus Company, Exactag, Mobitrans, Vimeo, Simpli.fi, Dstillery, SFR, MainADV, True Ultimate Standards Everywhere Inc., BDSK Handels GmbH & Co. KG, Adikteev, Celtra, DMA Institute, Refined Labs, Exponential, Publicis Groupe, OneTag, LiveRamp, Platform161, TreSensa, OTTO, Akamai, GP One, Lotame, Blismedia, Adacado, Rubicon Project, Spotad, Taboola, ebuilders, Ensighten, Protected Media, Smart, Sociomantic, SpotX, RN SSI Group, Booking.com, Marketing Science Consulting Group, Inc., Beeswax, DENTSU, Resonate, advolution.control, Navegg, Nielsen, MediaMath, Sojern, Roq.ad, Adloox, Aarki, Interpublic Group, Centro, Seenthis, Turbobytes, Objective Partners, Flashtalking, Adara Media, Oracle Data Cloud, Smadex, PulsePoint, Omnicom Media Group, Rakuten Marketing, Neuralone, ADEX, TruEffect, Mobpro, NEORY GmbH, Moloco Ads, Vodafone GmbH, Jivox, Adventori, intelliAd, Delta Projects, Clinch, PERMODO, GfK, Smartology, TACTIC™ Real-Time Marketing, Meetrics, Innovid, Conversant/CJ Affiliate, WPP, Sift Media, UDG, Netflix, Salesforce DMP, FUSIO BY S4M, White Ops, Cablato, Gemius, Neustar, Dentsu Aegis Network, eBay, On Device Research, Widespace.
We use Google Analytics to collect the Information in order to analyze and improve our Apps. If you are using one of our child directed Apps or mixed audience Apps and you identified yourself as under the age of 13, the collected Information will only be used for support for internal operations.
https://www.google.com/analytics/terms/us.html
https://www.google.com/intl/en/policies/privacy/
You are always free to opt out of the Information collection by not using our Apps. You can deactivate local notifications by changing the notification settings in accordance with the instructions of the operating system running on the users’ device.
iOS: You will be asked to accept or refuse push notifications after the App is downloaded. If you do not accept, you will not receive push notifications. Please note that if you accept, some mobile phones will allow you to disable push notifications later on by using the settings on your mobile phone. To manage push notifications on your mobile phone please follow these instructions: Open your Settings menu and tap “Notifications”; Find the Application; Tap on the icon of Application; Manage the “Notifications” option by sliding it OFF or ON.
Android: After an Application is downloaded, you will automatically receive push notifications. Some of our Apps offer disabling of local notifications by entering the homepage of the App and choosing the “Settings” option. Here, local notifications can be disabled by choosing the uncheck option ‘’0’’. For other Apps your local notification can be disabled within your mobile phone settings. Google Analytics for Firebase: You can opt-out of Google Analytics features we use by uninstalling our App/s.
We store your Information for as long as needed to provide you with our services. We may store Information longer, but only in a way that it cannot be tracked back to you. When Information is no longer needed, we shall delete it using reasonable measures to protect the Information from unauthorized access or use.
EU Territory We store Personal Information as long as it is needed for the provision of our services. Traffic information is erased or made anonymous when it is no longer needed for the purpose of the transmission or, in the case of payable services, up to the end of the period during which the bill may lawfully be challenged or payment pursued. Location information is stored to the extent and for the duration necessary for the provision of a value-added service. Cookies, direct marketing and provision of value-added services information (including traffic information used for these purposes) is stored as long as the same is necessary for the provision of these activities, or up to the time when a user opts out from such use in accordance with this Privacy Policy. Other information is stored for as long as we consider it to be necessary for the provision of our services. This Section shall not prevent any technical storage or access to information for the sole purpose of carrying out the transmission of a communication or as strictly necessary in order for us to provide the service you requested.
US Territory We will retain collected information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by applicable legislation.
Storing might be different depending on the territory of collecting the information and the applicable legislation, but we always strive to store the information only as long as it is needed for the purposes of providing, improving or personalizing our services.
Data Log Files Storing We store raw data log files on servers for one month, afterwards the data is deleted.
We follow generally accepted industry standards and internal procedures to protect Information submitted to us, both during transmission and once we receive it.
The Information are encrypted and password protected and we have integrated commercially reasonable efforts to assure that your Information remains secure when maintained by us, but please be aware that no security measures are perfect or impenetrable. If you have any questions about security of our mobile applications, you can contact us at info@mobitech.digital.
We may update this Privacy Policy to reflect changes in our Information processing practices. We encourage you to periodically review this page for the latest information on our privacy practices. You will be informed about material changes to our data processing practices with local in-app notification and you can get acquainted with the changes by reviewing the Privacy Policy link available within the App.
If you have any questions, please contact us at: info@mobitech.digital.
We are committed to keep your information accurate, complete and up to date. You can request that we correct or delete the Information, provided that we are not required to retain such information by law or for legitimate business purposes. To make such request or ask us about this privacy statement please send us an email to info@mobitech.digital. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.
Last updated on October 2023
Frequently Asked Questions:
To enjoy full functionality without any issues the application requires iOS 7.0 or later.
By default, the App automatically sets the language now in use by your device. To change it, please choose Info, then go to Settings and choose the language you need (Russian, English, Spanish, German, French, Chinese or Japanese).
Go to Info, choose Settings and pick one of the maps (Google, Apple or Yandex).
The App allows you to enjoy all of its major functions in offline mode. However, Internet connection is required for map and program updates. Your device stores the map data. After you download the App, you will be able to choose a part of the map you need and use it in offline mode.
AR (Augmented Reality) is a feature that allows to determine your current location and pinpoint nearest subways stations.
The travel time in the App corresponds to the official data stated by the rapid transit provider on its website. However, the actual time of the ride could differ. This depends on the day of the week and rush hours.
We are working hard to make our travel guides and apps even more exciting, user-friendly and efficient. In case you have noticed a bug or a mistake, please report it using Contact Us function in the Info menu. We will fix it up for you to make the App even more convenient. Perfection is the goal. Your feedback is much appreciated!